sitecore support kb

Facebook /  Information about Sitecore XP and XC environments is maintained via dedicated records which are stored separately from support cases or service requests. When creating a new support case related to Sitecore Experience Platform (XP) or Sitecore Experience Commerce (XC) software, information about the Sitecore environment affected by the reported issue has to be provided. For information about the overall use of Sitecore Support Portal, please review this article: KB654910. Note: The Upload button can be used starting from Sitecore XP 10.0.0. The patch should be installed only if recommended by Sitecore Support. There are two ways to create and maintain such records: 1. Heavy investment in product quality, stability and usability can be found throughout 8.1 to help our customers take advantage of Context Marketing and engage in full brand experience management. Takeaways from Sitecore Symposium 2020 with Blastic. For Sitecore 6 the Mainstream and Extended support are already expired and there is a lot of possible valuable changed for you in Sitecore 9.x LinkedIn /  The patch should be installed only if recommended by Sitecore Support. For any issues, post on Sitecore Stack Exchange with jsstag 2. For the Sitecore products listed in this article, support packages (the Support Type) offer up to 8 years of support from the general availability date (the initial release date). Check KB 077333to find more information about Sitecore Patches. Assets3 For technical support issues, click Contact Us. Once appropriate Sitecore environment record is selected, related fields such as Product Version or Web Server OS that correspond to this environment record will be auto-populated. Language choice options for EXM messages The Email Experience Manager supports multi-language message dispatch. marketplace.sitecore.net: Extend Sitecore with open source modules or contribute your own modules to the community. For quick questions, Sitecore Slack 4. On the support case creation form, when selecting Sitecore XP or Sitecore XC software, the Choose Existing Environment field can be used. Sitecore compatibility table for Sitecore XP 9 and later Updated: November 23, 2020. We would like to show you a description here but the site won’t allow us. On the support case creation form, when selecting Sitecore XP or Sitecore XC software, the Choose Existing Environment field can be used. You can configure the languages … Sitecore XP 9.0.0 and 9.0.1 are no longer in mainstream support , but the team just published a hotfix to help with some Azure Cognitive Search deprecations by Microsoft . I am unable to login SItecore Support though I am a certified developer in SItecore.I tried accessing the support portal with the same credentials that I use for Community.I tried contacting Sitecore at 'webmaster@sitecore.net' but did not get any reply.Any body as an idea on how can I sort it out. Youtube, https://kb.sitecore.net/articles/654910#HowToCreateASupportCase, Sitecore compatibility table for Sitecore XP 9 and later, Hotfix rollup package for Sitecore Experience Commerce 9.3.0, The first unpacked media item is always uploaded in English, Workbox vertical scrollbar is not displayed in Internet Explorer, "An invalid request URI was provided" error when using Azure search provider. Please select a topic for your feedback * Your Feedback * Please enter your email address * We appreciate your feedback, but we cannot reply or give product support here. Server-side JSS components are supported by Sitecore via normal support channels.JavaScript open source JSS components are not supportedby Sitecore Support, but pull requests and issues on GitHub are welcome. 6 min read Jose Santa Ana Insights blog. General information about how to create support cases is provided in the following article: Content. Facebook /  Do not use the Upload button on the Support Package page of the previous versions, because the related Sitecore Support FTP server has been decommissioned. I want to learn about. IMPORTANT UPDATE (Jan. 30, 2020): The EOL has arrived and we now … Twitter /  At Sitecore we understand the value of data, and the importance of protecting it. Assets3 We've created 6 steps to help secure the investment needed to ramp up your content operations. Developer Tools . Environment records on Support Portal are always connected to a specific Sitecore Account. Why Sitecore? Deliver memorable experiences with. Twitter /  Any related issues and other feedback should be reported via support portal, check KB 654910for details. Sitecore.Support.441349 Last updated at Mon, 12 Oct 2020 13:59:33 GMT Setting the 'Date and Time' field of the 'Archive Item' function creates an English version of … smarttech.com/kb/171425 Learnmore ThisguideandotherresourcesforSMART NotebookandSMART Learning SuiteareavailableintheSupportsectionoftheSMART website To save effort when opening new support cases and to help provide consistent and up-to-date information to Sitecore Support team, Sitecore Support Portal enables customers and partners to save and reuse data about their Sitecore environment configuration. Insights blog. With industry-leading content management, digital marketing and commerce solutions, our enterprise-level .NET platform empowers brands to deliver digital experiences that resonate. Any related issues and other feedback should be reported via support portal, check KB 654910for details. It is possible to attach files and add additional comments describing your Sitecore environment which could be helpful to the Sitecore Support team. Sitecore Support Program overview Updated: December 14, … Upload to Sitecore Support Box Storage. Upload of large files is allowed (up to 4 GB). Digital transformation. Connect With Sitecore On: 0 0 0 0 Updated on Jul 30 Sitecore.Support.293880 Hear the trends in digital marketing, Sitecore release updates, and more. Slingbox Support Site Feedback Please complete this form for web site feedback only. Any related issues and other feedback should be reported via support portal, check KB 654910 for details. Environment Label is used to identify the environment in the future. Just for curiosity, I tried to apply the latest release of Sitecore.Support.156916 in my Sitecore instance 9.3 but when trying to Unlock/UnloackAll item(s), I get exceptions. How to get C-suite buy-in for a content hub. Check KB 077333to find more information about Sitecore Patches. Sitecore Managed Cloud is a Cloud-based hosting service provided by Sitecore that you can use to host your Sitecore Cloud deployments on Microsoft Azure. Support for updates or service requests the value of data, and more files and add additional describing. It to the Sitecore Support Portal, Please review this article: https: //kb.sitecore.net/articles/654910 # HowToCreateASupportCase with the Environments. Support: attach to a ticket, otherwise it is a normal page request your query to docsite @.. Digital marketing and commerce solutions, our enterprise-level.NET platform empowers brands to deliver experiences! Two ways to provide files to Sitecore Support Label is used to identify environment. Environment field can be used composed of four products that work together seamlessly users of Sitecore. Label is used to identify the environment in the right place, let me know!... 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